Privacy policy

Privacy Policy – VEDYANA HERBAL

Last Updated: May 8, 2026

Welcome to VEDYANA HERBAL. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how VEDYANA HERBAL (“we,” “our,” or “us”) collects, uses, stores, and protects your information when you visit or make a purchase from our Shopify store.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or purchase from our store, we may collect the following types of information:

Personal Information

  • Full name

  • Billing and shipping address

  • Phone number

  • Email address

  • Payment details (processed securely through third-party payment gateways)

  • Order history

Automatically Collected Information

We may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Time zone

  • Pages visited

  • Website interaction data using cookies and analytics tools

2. How We Use Your Information

We use your information to:

  • Process and deliver orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Improve our website and services

  • Prevent fraudulent transactions

  • Comply with legal obligations

  • Send promotional emails or offers (only if you opt in)

3. Payment Information

All payments are processed through secure third-party payment providers such as:

  • Razorpay
  • Cashfree
  • PayU
  • Shopify Payments
  • UPI/Card/Net Banking providers

We do not store your full debit/credit card information on our servers.

4. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Remember user preferences

  • Analyze website traffic

  • Provide a better shopping experience

You may disable cookies through your browser settings, but some features of the website may not function properly.

5. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted third parties only for business operations such as:

  • Payment processing

  • Shipping and logistics partners

  • Website analytics

  • Marketing services

  • Legal compliance when required by law

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You may:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of your information where legally permitted

  • Opt out of promotional communications at any time

To make such requests, contact us using the details below.

8. Third-Party Services

Our website may contain links or integrations with third-party services including:

  • Shopify

  • Payment gateways

  • Social media platforms

  • Shipping providers

These third parties have their own privacy policies, and we are not responsible for their practices.

9. Children's Privacy

Our products and services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Ayurvedic & Herbal Product Information

The herbal and Ayurvedic products sold on this website are intended for general wellness purposes only.

Product information provided on this website is not intended to diagnose, treat, cure, or prevent any disease and should not replace professional medical advice. Customers are advised to consult a qualified healthcare practitioner before using herbal products, especially if pregnant, nursing, taking medication, or having a medical condition.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes. Updated versions will be posted on this page with the revised date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, you may contact us at:

VEDYANA HERBAL
Email: support.vedyana@gmail.com
Phone: +91 8140978417
Address: C-53, Sumeru City Mall, Mota Varachha, Surat, Gujarat-394101, India

13. Consent

By using our website, you consent to the collection and use of information in accordance with this Privacy Policy.